CommunityPlease help
Pascal Hoogewerf asked 3 months ago

Hello, my sip plug-in (custom Made) is not working. Can you please help me. (I can pay you for the help)

Pascal Hoogewerf replied 2 months ago

Do you have enough information?

6 Answers
Hafiz Muhammad Usman Staff answered 3 months ago

Hi Pascal Hoogewerf,
Please let me know what is the issue you are facing.

Pascal Hoogewerf replied 2 months ago

The booking is going well but i does not sending any e-mail.

Pascal Hoogewerf replied 2 months ago

Do you want a login code?

Hafiz Muhammad Usman Staff replied 2 months ago

yes please give me login.

Pascal Hoogewerf replied 2 months ago

3ZOYsE!dCH9HTLKZ67OAGQQb

Username: praktijkhoogewerf

Pascal Hoogewerf replied 2 months ago

I hope you can fix it fast. I do not find it a problem to pay you for it. It is a very important tool for my business.

I do not get youre reply because the e-mails from this site go to the spam that’s why i am so slow. (And i was thinking why is he not answering)

Pascal Hoogewerf replied 2 months ago

the reminder e-mail from woo commerce is also not sending: if you can fix it or now a solution for it please let me know

Pascal Hoogewerf replied 2 months ago

Last month the sip plug-in did not send all the e-mails: i noticed when i deleted a link to our logo it was working again but a couple days later it was not working at all anymore

Hafiz Muhammad Usman Staff replied 2 months ago

Please let me know which rule is not working, and also make one test order for me so i can make test with that order number.

Pascal Hoogewerf replied 2 months ago

I Made order 11873

Pascal Hoogewerf replied 2 months ago

When you make it ‘in behandeling’ it normaly must send a confirmation mail (sip)

Pascal Hoogewerf replied 2 months ago

You can test with this customer name (it is me)

Hafiz Muhammad Usman Staff replied 2 months ago

ok

Hafiz Muhammad Usman Staff answered 2 months ago

Hi Pascal Hoogewerf,
Please let me know which rule i have need to test, there are many rules.

Pascal Hoogewerf replied 2 months ago

Hi Hafiz, it looks like it is working again! Maybe you can test ‘individuele therapie in Purmerend (Monique)’

Can you tell me what you did? Because the reminders from woo commerce is also not working.

Hafiz Muhammad Usman Staff replied 2 months ago

I have noticed you are using too much old plugin, it need to be update.

Pascal Hoogewerf replied 2 months ago

Thanks, I have updated it (only booking not). I see i can not make a new sip. So can you test ‘relatietherapie Purmerend (Dwight) en kinder en jeugdtherapie (Linda Wennekers)?

Hafiz Muhammad Usman Staff replied 2 months ago

I am talking about email plugin it need to be update, you are using 1 year old version, which have issue with latest WC version, because in WC 3.0 a lot of functions deprecated.

Pascal Hoogewerf answered 2 months ago

Can you update it? 

Pascal Hoogewerf answered 2 months ago

I have some customer changes in the plug-in (booking date and time). When i will update it will these changes stay or disapear?

Hafiz Muhammad Usman Staff replied 2 months ago

Yes, it will disappear. In latest update i have make feature with that we can use add-on system. I think we can wait 2 to 3 days if customer not ask any fixed then i can create add-on for you. With add-on you can update our plugin each time.

Pascal Hoogewerf answered 2 months ago

Hi Hafiz, i really need this fixed/ customer change because other wise people do not come for there appointment and call for the date. For me it is important. So can you make it and than i will update when it is ready?

Hafiz Muhammad Usman Staff replied 2 months ago

Ok, I will create add-on plugin for you, We will charge $20 / hour.

Pascal Hoogewerf replied 2 months ago

Thank you. How long will it take? (One hour?)

Hafiz Muhammad Usman Staff replied 2 months ago

I think one hour and 30 min, you can send minimum $30 at our email [email protected].

Hafiz Muhammad Usman Staff replied 2 months ago

Please also explain me what you want.