I was really happy with the plugin until I discovered that there is a bug I can’t seem to know where it is coming from. So, when a new client buys a product, he/she should be able to review the product. However, I have realized that the shortcode is sometimes loading and sometimes not. I have done multiple tests from multiple browsers and I can’t seem to find a pattern. It is simply like sometimes there was a shortcode and other times there was nothing there. Have you ever seen anything like this? I really can’t understand it.
Hi Red Minerva,
Can you share your link where you are using the shortcode, and you are first person who are facing that issue.
I mean when ever I visit the site it works every time. I don’t see the issue single time.
I understand what you are saying, but could you provide me with screenshots or copy of HTML code? Because I am having this issue with all my browsers!
You want screenshots to see shortcode is working?
You can download screenshot from the give link https://www.dropbox.com/s/5s5rfky844setk6/screenshot.zip?dl=0
ohhh, now I understand… I did not explain myself correctly. The reviews appear all the time. That is not the problem. The problem is that the review form shortcode doesn’t always appear! So a client can always see the reviews but not always write a review!
You have need to update you settings. Please un-check the “Accept reviews from customers only” option hope it will work.
Actually that is stupid but it worked. Why wouldn’t it worked before though? I was always trying to write a comment as a customer.