CommunityCategory: SIP Advanced Email Rules for WooCommerceDoes the plugin recognize when Woocommerce changes the status to Cancelled?
Robin asked 6 months ago

I want to use the plugin to send a “Your order got canceled”-mail to the customer if the status of the order changes to “Canceled”.

  • Customer orders items and chooses Paypal for payment method
  • Customer doesn’t complete payment, so order status stays “Pending payment”
  • After an hour Woocommerce sets the status to “Canceled”.
  • Now I want the plugin to send the mail to the customer.

Is that possible?

1 Answers
Hafiz Muhammad Usman Staff answered 6 months ago

Hi Robin,
Yes it will work.