How to Customize WooCommerce Thank You Page?

By September 6, 2020How to guides
Customize WooCommerce Thank You Page

Do you want your customers to remain with you for long; you want them to visit your site repeatedly, right? Therefore, to achieve this goal, a strategically designed “WooCommerce Thank You Page” will 100% work as a powerful marketing tool.

Why we’re saying this so confidently? How will it benefit your business? What is the right method to create a custom ‘WooCommerce Thank You Page’ that keeps customers engaged with you?

All valuable insights will be uncovered in this article.

So without any delay, let’s put light on some necessary details and then begin with tutorial steps that help you in creating a successful and responsive WooCommerce Thank You Page.

WooCommerce Thank You Page: An introduction

Typical thank you pages are limited to only minor details with no attractions and no valuable information. However, it’s the most valuable page through which customers quickly look at their entire purchases.

In short, it’s the last page that buyer reaches after successfully purchasing online, and on this page, as a seller, you need to share with them all the necessary information.

However, in this way, you’ll not only be winning buyer’s trust in you, but also the probability is that customers may think about purchasing further items from you and visit your website again.

Major perks for building a WooCommerce Thank You Page

Experts always focus on the “Thank You Page” because they know that here they can put their most powerful promotional strategies that also double revenues.

In any business, retaining existing customers is incredibly difficult than attracting new ones. Hence, here a Thank You Page comes up as the most focused step that every seller using WooCommerce must bear in mind.

After purchasing a product/service, it’s the only-stop where customers spend most of their time, and as a seller, you shouldn’t let this opportunity easily go from your hands.

Few techniques and some default settings, and you’re all set with a powerful marketing tool that will boost your sales right after the implementations.

How should a customized WooCommerce Thank You Page be?

Important note to start with: Don’t overstuff your “Thank You Page” with promotional elements all at one time or one spot. Buyers first prefer to review their purchased sections. Only after that you can implement the following techniques that meet your business requirements. So try accordingly.

Note: We’re using WooCommerce Thank You Page plugin. It is available from $49 per year and comes with a 14-day money back guarantee.

So, let’s glance at the following influential methods that can transform your WooCommerce Thank You Page into a professional page, and from here, you’ll be capturing great profitable results.

Display Discounts or Coupons

Discounts and Coupons are something that a customer can’t skip without exploring. It’ll encourage them to go one step ahead and end up purchasing a second item, irrespective of whether they need it or not, but they’ll purchase it.

It’s one of the great sales techniques that you might have seen leading-companies often executing on their sites. Especially in off-seasons, coupons, and discounts remain on a hike.

Hence, you must consider this method on your Thank You Page. You can introduce them with some call-to-action lines in addition to just a simple discount or coupon pop-ups.

Such as you can mention discounts or coupons on WooCommerce thank you page with limited offers, now or never messages, etc. so that the customer comes across the decision of buying without thinking twice.

Message to the Buyer “Share on Social Media”

Most of the time, people purchase items with excitement; they want to share their experience and provide an update to friends on some exclusive offers.

Hence, it’s one of the most recommended features that you must include in your WooCommerce thank you page.

Moreover, in this way, you’ll be generating free traffic to your website. For instance,- you’ll no longer require spending a huge amount on Google ads, Facebook ads, Twitter, or Instagram.

Without spending a single penny, you can create a free promotional hub where your product’s information will be reaching directly to your targeted audience. The chain of your potential buyer will extend more.

Even smart WooCommerce sellers and the world’s leading online shopping site Amazon follow this feature on their Thank You page because the number of active social media users is BIG.


Cross-selling is another great WooCommerce method widely used on a Thank You Page. Through this method, you can provide customers with an idea about how helpful it can be buying one item with the other one.

On WooCommerce Thank You page, you can show the combo of the products at some discounted price. Similarly, the chances are more that the customer finds it a great deal, and no doubt, he may think about buying it.

Isn’t it a great method to increase sales in a business? But make sure that the items you’re choosing for cross-selling are meaningful because a customer will only think about purchasing them in bulk if they are providing value to them.

Otherwise, it’s one of the powerful methods that can’t fail to boost revenue.

Display the product guide or information

The more you provide value to the customers, the more they follow you, and the likelihood that they purchase from you also increases.

For doing this, you can either attach your WordPress post, instructable screenshots, customer supports, images, or video content in WooCommerce Thank You Page Plugin.

A buyer always expects this most important thing from their sellers. In the future, if they ever think about purchasing a particular item with the right guidance, they’ll 100% approach you. Hence, you must follow this method.


If there’s much more to provide in the product’s context, then rather than providing everything on Thank You Page, add a download option on the page.

In this way, the buyer can install the information related to the product in their devices, and any time without any problem, they can review it. It’ll provide easiness to the customers, and you’ll be able to keep your customer happy all time while shopping with you.

So don’t forget the downloading links!

Shipping Information

The customer’s most satisfying moment is watching their product shipping from the seller’s store to their doorstep.

The visual experience is a far better thing that you can provide to your customer, so they track the Shipping of their product.

It may sound unnecessary to you, but remember, in this way, you’ll be providing more value to the customers, and this is the only thing that makes a thousand-dollar business to become a billion-dollar company.

Ask Questions

In the end, you can also ask a few questions related to your services to the customers. Don’t be too mean by asking too many questions. It should be a short survey in yes or no format of around one to four questions.

The reason behind doing this is that you can get an idea of the customer’s experience while shopping with you. Negative response introduces you to your business’s downsides, and in the future, you can also ask customers about it. While the positive response will encourage you that everything is going on accordingly.

Customizing WooCommerce Thank You Page

Now, you might have got an idea of what a professional WooCommerce Thank You Page should look like. Now, it’s time to walk through the steps that’ll help you create a perfect Thank You page.

Creating WooCommerce Thank you page

Install and activate the WooCommerce Thank You Page plugin. Now replace the default Thank You Page and create a new one.

Follow the steps for clearing your own Custom WooCommerce Thank You Page:-

  • Go to the WooCommerce option and then Thank You Page.
  • Now right-click on the ‘Add Thank You Page’ option.customize thank you page
  • After that, choose the options from above that you want to add in your Thank You Page.

To make the process a bit simpler, below we’ve described a step by step process on each component to add in your ‘WooCommerce Thank You Page.’ Have a look-

Adding Coupons to the Thank You Page

After successfully installing and activating the plugin and following further steps, and selecting the option of ‘Add Thank You Page.’

  • Now it’s time to give it a title.
  • Then add the Shortcode [order_coupon ] in the area of content

If you find it a bit hard-

  • Go to the settings option in WooCommerce.
  • In Thank You page, you’ll find the coupon section.

However, if you want, then you can also mention here some Terms and Conditions on availing the discount.

Addition of Custom Content to the Thank You Page

Through this step, you can add guidance, information, or even ask questions in the context of a product that you want customers to see and follow. What you need to do is-

  • Again Edit in your Custom Thank You Page.
  • Choose a title.
  • Now add the Shortcode [order_custom_content] in the area of content.
  • Add content that you want to attach with the Thank You page- Choose from your WordPress site.
  • Use the Shortcode [order_custom_content] to close the content area.

Adding Recommended Products to the Thank You Page

To apply the cross-selling technique, you can follow these steps- just edit in that same custom Thank You Page.

  • Choose a Title.
  • Add the Shortcode [order_cross_sells] in the area of content.

For the further steps-

  • Go to the Thank You Page in the settings and click on Cross-Sells.
  • If you want, update the Title.
  • Update the ‘Limit’ section to decide how many products you want to display on the Thank You Page.
  • Update the ‘Columns’ section to decide on how many columns should be displayed.

Adding Downloads to the Thank You Page

Now to help the customers in downloading the information regarding the product, follow these steps-

  • Edit New Thank You Page.
  • Choose a Title.
  • Add the Shortcode [order_download] in the area of content.

For the further steps-

  • Go to the Thank You Page in the settings and click on Downloads.
  • Fill the Title and Message area.
  • Right-click on the ‘Include download Table’, and that’s it.

Adding a Shipping Map to the Thank You Page

To enhance user experience while shopping with you, you can add the shipping map through the following steps-

  • Edit New Thank You Page.
  • Choose a name.
  • Add the Shortcode [order_shipping] in the area of content.

For the further steps-

  • Go to the Thank You Page in the settings and click on Shipping.
  • Give a message and Title.
  • Right-click on ‘Add Map’ empty block.
  • In the ‘Google API key’ section, enter your Google API key, click save, and you’re done.

If you don’t know how to get your Google API Key, don’t worry! Just log into Google Maps, and you’ll find your API key.

Adding a Social Share Button to the Thank You Page

The most important step that you can’t skip is the social share button. For including it in your thank you page, follow the steps stated below-

  • Edit New Thank You Page.
  • Choose a name.
  • Add the Shortcode [order_Social_Shares] in the area of content.

For the further steps-

  • Go to the Thank You Page in the settings and click on Social Shares.
  • Give a message and Title.
  • Right-click on ‘Enable Tweet Button’ if you want that customers share their experience through Twitter.
  • Right-click on ‘Enable Facebook Button’ if you want that customers share their experience through Facebook.

Replace Default Thank You Page in WooCommerce

After creating your custom Thank You page, last step is to replace it with the current default page on WooCommerce.  Here are the steps to replace it.

  • Open WooCommerce Settings.
  • Navigate to Thank You Pages -> General.
  • Choose the newly created page in the “Default Thank You Page” field.
  • Now your Thank You Page is replaced with the customized page.set as default thank you page


Bottom Line

So, you can create a professional-looking WooCommerce Thank You Page in the easiest way, without any specialized efforts.

If you have missed any information, feel free again to have a look at the above points. All these points are valuable and genuinely impact your business revenue.

As we’ve discussed above, by building a perfect Thank You Page, you can almost double your sales.